News / Events

Staley Technologies achieves rating as a Certified Service Center

Staley Technologies has met the national requirements to become part of a very select group of consumer products service centers in the United States to be qualified as a Certified Service Center

To achieve this status Staley Technologies has taken the initiative to have their technicians certified, to certify their Service Manager, develop a consumer code of conduct, provide consumer protection in the form of adequate insurance coverage and to provide a consumer friendly facility to serve their clientele.

The Certified Service Center rating is the highest level of recognition for technical expertise and consumer service given by the consumer electronics and major home appliance industry.

Diagnosing and repairing today's sophisticated devices requires special skills and constant training to keep abreast of changing technologies. Service Centers that make the effort to maintain the high level of excellence necessary to become a Certified Service Center are proud of their skills and deserve to be recognized by their profession.

Certification is strictly voluntary and only those service companies who possess extraordinary skills in the field of Consumer electronics or major appliance repair will attempt the rigorous testing procedure.

The Consortium for Certified Service Centers (CCSC) is a not-for-profit National Trade Association representing independent appliance and electronic service centers. The Certification programs developed by the Consortium for Certified Service Centers are designed to encourage excellence and pride in the Consumer product service industry. Consumers would do well to seek out the Certified Service Centers in their area when seeking repairs on their consumer products.

Staley Technologies Receives Tuscarawas County Contract

Upgrade the system
Editorial from the Times Reporter, June 28, 2004

Today, Tuscarawas County commissioners will consider upgrading the county's communications system.

The current system, utilizing three towers, covers about 65 percent of the land area. The new proposal, submitted by Staley Technologies of New Philadelphia, will incorporate six towers and provide 90 percent coverage.

The price tag is expensive - $5.38 million - but both Auditor Matt Judy and Treasurer Jeff Mamarella say the money is there. The county has about $8 million in capital improvement funds with no other major projects anticipated at this time. Operational costs would be $69,000 a year, compared to the current $64,000.

Sheriff Walt Wilson has been clamoring for a new system the past four years. The current system was installed in 1993 and already has exceeded its life expectancy.

County Commissioners Kerry Metzger and Jim Seldenright appear ready to approve the new system. Only Commissioner Bill Ress has reservations, mainly about the cost. He wants a nine-member citizens' committee to investigate the situation and report to commissioners in December. His motion for a resolution died at the commissioners' session Thursday.

While we appreciate the concern for taxpayers' money, that's not the real issue. Public safety is. When law enforcement, firefighter and ambulance services cannot be reached because of dead spots in 35 percent of the county, that's a major problem.

There has been more than adequate time devoted to study the system. December is six months away and a lot can happen - including some life-threatening situations.

We encourage commissioners to take immediate action to bring Tuscarawas County's communications system to a higher level