IPK II

The Elite® IPK II is a versatile communication platform, supporting both traditional voice and Voice over Internet Protocol (VoIP) on a single processor. It offers the deployment of traditional circuit switched technology, VoIP, or any combination, all from one system. End users have the freedom to adopt VoIP when and where it's needed, so today's technology investment is protected tomorrow.

The Elite IPK II expands to supports larger and growing businesses. Just one IPK II platform meets numerous line sizes and protects the customer's original investment. The Elite IPK II CPU is configured for 64 ports; but, growth up to 456 ports is simple with the addition of a single Port Key Upgrade (PKU) chip.

The Elite IPK II delivers high-powered features to small businesses, growing businesses and medium sized businesses. Smaller companies get big company features with the Elite IPK II, and growing business simply grow their existing investment. Regardless of whether a business has 8 or 200 employees the IPK II consistently delivers a great system for the small and midsize business (SMB) marketplace.

PC Pro and Web Pro allow for online HTML-based programming access either onsite (PC Pro) or over the Internet (Web Pro). Using Web browser software and easy-to-follow wizards, programming time is reduced, error-free and simplified. The intuitive programming interface has a familiar Windows® look allowing users to quickly learn how to administer their site.

By building features into the system, cost-effective, scalable and seamless integration is achieved.

A digitally linked in-switch voice mail system that resides in the system's CPU. The 4-port InMail system provides sophisticated features including Return Call with Caller ID and Answering Machine Emulation for call screening and conversation recording. The IPK II also supports larger port capacity voice mail systems and unified messaging requirements with field proven flash disk application processor solutions.

Permits even distribution of calls among employees and provides initial and repetitive announcements that encourage callers to remain online. Preventing callers from hanging-up reduces lost calls and maximizes employee staffing. If they choose, callers also have the option to leave a message and receive a callback from an agent. A PC-based Supervisor With Reports feature can be used for agent scheduling, business analysis and improved scheduling efficiency.

The IPK II can meet the unique needs of the hospitality industry. Designed exclusively to meet the requirements of the hotel/motel market, this feature set includes wake up calls, room status and message waiting. The hotel/motel features complement the standard business package to delver a total market solution.

Share resources for multiple or remote locations and spend less to equip your business. Shared resources also enjoy feature transparency between other NEC telephony devices, such as other Elite systems - the Elite 48, 192, IPK and IPK II - or the NEAX® platforms. IPK II systems networked to other IPK and IPK II systems support node-to-node and peer-to-peer connectivity.

The IPK II supports many types of phones: cost-effective, traditional wired phones, cordless, wireless, SoftPhones and video SoftPhones offer mobility and convenience, and reduce the time needed to return messages. A powerful PC Attendant provides your attendant or departmental answering position with immediate desktop access to call processing features. For employees who do not have attendant type answering responsibility, but who are power users, the Elite PC Assistant is the ideal solution. The desktop graphical application resides on a server and does not require adaptors on telephones. The application shares a central database and provides screen pops by integrating with many of the popular personal information management (PIM) applications, including Outlook, Act and Goldmine.

InMail

InMail from NEC is a digital voice mail application designed specifically for the Electra Elite® IPK II. InMail's unique digital integration is the result of the voice processing system being part of the communication system.

Today, organizations not only seek additional features and functionality but also expect improved efficiency, economy and convenience. Digital integration brings increased speed and accuracy to your voice mail system. The InMail message storage mounts directly on the system's Central Processing Unit (CPU) resulting in the highest level of integration. This messaging system combines value and convenience with the needs of the smaller sized business.

The inherent design results in the InMail being easy to install, program and administer. The voice mail system shares the same HTML GUI interface used for system programming; WebPro / PCPro. These programming interfaces communicate with the voice mail system using the CPU's built-in Ethernet connection. The final result is a cost effective, smart voice mail system that is easy to install and maintain.

InMail is designed for businesses requiring up to 4 voice mail ports. InMail is available with 2 to 4 voice mail ports and supports up to 128 mailboxes and eight hours of storage.

The intuitive user interface is enhanced with SoftKeys. Each user with a multiline telephone with a display will be guided with message management options. Softkeys make it easy to manage voice mail messages and enjoy the features of the system, and maximize your investment in display telephones.

The InMail's feature set contains all the features you would expect to find in standard voice mail systems, but also includes advanced features typically found only in larger, more expensive systems. A message count on the telephone LCD keeps users informed as to how many messages are waiting in their mailbox. There is no need for users to call in to voice mail to find out if messages are waiting. This maximizes employee productivity and improves responsiveness to customers who are awaiting callbacks.

A conversation recording feature keeps a recording of a conversation and stores it directly into your mailbox. Later on, you may review the recorded conversation for important details, or use it to document conversations.

The answering machine emulation feature can be used to screen calls just like a home answering machine. Employees can choose to interrupt their current task and immediately answer important calls, or let the caller continue to leave a message in their mailbox. InMail complements and completes business messaging options and cost effectively delivers a turn-key solution.

Telephones

The Electra Elite® IPK terminals are strategically designed to provide ergonomic form and user-friendly functions. With advanced digital circuitry, the Electra Elite IPK terminal line up consists of distinct models to meet users' diverse telephone terminal needs.

The Elite terminals are designed for use with NEC's Electra Elite IPK system, but they can also be used on the NEAX PBX systems with some limitations. Electra Elite IPK terminals offer adjustable display and non-display units with menu-driven soft key operation, allowing users to program terminals at the desktop.

Line appearances as well as other feature keys can be customized using paper designation labels, or "DESI" labels. These labels are available in Metallic White, Metallic Silver, Metallic Green, and Metallic Black. In addition, the Electra Elite IPK terminal is available in a "DESI-less" LCD version with 16 customizable LCD buttons.

The display units are equipped with large LCD panels featuring three lines of display, each with 24 characters. Standard features include headset jacks, wall mount units and adjustable base units.

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